ServiceNow Systems Administrator

Reston, VA

Description

LT Consulting is currently accepting applications for a ServiceNow Administrator to support our clients in Northern Virginia.



This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team.



The ServiceNow Administrator will be responsible for the following:



Ability to work directly with internal (IT) and external clients



Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests



Identify system deficiencies and recommend solutions



Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations



Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools



Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible



Ensure tool configuration consistency across development, QA, and production environments



Participate in ongoing production support and end user support

Requirements

Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies



Strong working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge Management



Experience integrating ServiceNow with third-party tools



Understanding of Web technologies like HTML, XML, JavaScript



Skill to effectively analyze and solve problems



Solid knowledge of JavaScript, HTML, CSS



Hands-on experience integrating ServiceNow with external systems



The ServiceNow Administrator must meet the following qualifications:



BS or equivalent + 5 years related experience, or MS + 3 years related experience



3 to 5 years working with the ServiceNow platform in an Admin/Developer an enterprise-wide, multi-tier ServiceNow production environment



ServiceNow Certified Administrator



Position requires a TS/SCI clearance.