LT Consulting is currently accepting applications for a ServiceNow Administrator to support our clients in Northern Virginia.
This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team.
The ServiceNow Administrator will be responsible for the following:
Ability to work directly with internal (IT) and external clients
Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, QA, and production environments
Participate in ongoing production support and end user support
Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies
Strong working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge Management
Experience integrating ServiceNow with third-party tools
Skill to effectively analyze and solve problems
Hands-on experience integrating ServiceNow with external systems
The ServiceNow Administrator must meet the following qualifications:
BS or equivalent + 5 years related experience, or MS + 3 years related experience
3 to 5 years working with the ServiceNow platform in an Admin/Developer an enterprise-wide, multi-tier ServiceNow production environment
ServiceNow Certified Administrator
Position requires a TS/SCI clearance.